Last Updated Jan 2025
Fulfillment Policy for Credit Card Payments via Stripe®
These policies will aid users determine how Agency Net Group fulfills orders and payments made by credit card via the payment processor Stripe.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to und the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of California. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Fulfillment Policy
At Net Group, we ensure that the products we provide are of the utmost quality. Customer satisfaction is our top priority as we take any complaints about the products that we fulfill very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S. Dollars.
Delivery Policy
At Net Group, we sell fashion accessories and art. We deliver our products to clients via all major delivery providers, including, USPS, UPS, FED EX, among others.
Delivery Terms
Deliveries for orders placed through or by our site are subject to the terms and conditions of the third party delivery providers delivering your order. You are responsible for ensuring that you have provided the correct contact information and delivery address. We are not responsible for maintaining the accuracy of the information you provide for orders made through or by our Site.
We will endeavor to provide you with expected delivery times, but cannot guarantee that your order will arrive within the expected range of the delivery time. There may be delays in fulfilling or delivering your order that are outside of our immediate control, including but not limited to traffic, weather, or special event delays.
Refunds
We may offer returns in the following conditions:
Exceptions
Taxes
Sales tax has been applied to your order made by or through our Site through the price displayed at checkout.
Return Policy
At Net Group, we are NOT (with some exceptions) accepting returns at this time. All sales are final. No returns can be made but in some circumstances we offer refunds. Our refund policy has been explained above.
Cancellation Policy
The following are to note: • Once an order has been placed on Net Group, cancellations are not permitted
Administrative Fee
The following are to note:
How to make a complaint
If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must send an email to info@netgroup.us stating your complaints and we will immediately verify your complaints. Refunds are issued at our discretion as they may be accepted or rejected.
Contact Us & Customer
Service Contact Details For enquiries or comments regarding this Policy, customers may
email info@netgroup.us, telephone (305)-280-1110, or by regular mail 1200 Brickell Ave, Miami Flrorida 33131.
(305)280-1110
